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Instagram

instagram for small businesses: a beginner's guide

By Isabelle Moreau

Published: 30 Apr 2025

Instagram for Small Businesses: A Beginner's Guide

Hey there, fellow entrepreneurs! So, you're thinking about using Instagram for your small business? Awesome! I'll be honest, when I first started, I felt totally overwhelmed. It felt like everyone else was already a pro. I felt lost, like a kid in a candy store with zero dollars. But stick with me, and by the end of this, you'll be more confident, you'll know your way around, and we'll set you up for success!

This isn't just another generic guide; it's my story—the bumps, the wins, and the crazy learnings. Think of it as a chat over coffee, where we talk shop and get real about Instagram for business. No jargon or techy stuff, just plain English and relatable tips. Let's dive in!

woman smiling and looking at her phone

woman smiling and looking at her phone | Image: Supplied

Setting Up Your Business Account: It's Easier Than You Think!

First things first: ditch that personal account and create a professional Instagram business profile. It's super simple, I promise! You'll get access to amazing features that regular accounts don't have, like detailed insights, which are seriously helpful for tracking your progress. You can easily switch your account type in the settings, so it's a total no-brainer.

Trust me, I almost skipped this step, and man, what a mistake that was! Those insights are gold! I almost didn't know where to start with getting my analytics up and running, but it's really easy to use, I promise! You'll be able to track the growth and see which posts are working really well!

Key things to remember:

  • Use a professional profile photo—it's the first impression!
  • Write a compelling bio that tells people exactly what you do
  • Add a clear call to action – do you want people to visit your website, shop now, or contact you?
setting up a business instagram account on a phone

setting up a business instagram account on a phone | Image: Supplied

Content is King, My Friends:

Okay, so you've got your business profile all set up. Now, what about the content? This is where it gets fun (and maybe a little bit scary). Don't worry, it's not as daunting as it seems. The trick here is to be consistent and to post regularly. Aim for a schedule that works for you and stick to it! Even if you just post once a week, consistency is key. I usually post twice a week on my shop, and it has helped a lot!

What should you post? Think about what your ideal customer would find interesting and valuable. Behind-the-scenes sneak peeks? Customer spotlights? Product demos? Or how about videos of you sharing your knowledge, and tips, and tricks?

  • High-quality photos and videos: Invest in good lighting and editing tools if possible
  • Engaging captions: Keep them short, sweet, and to the point—people scroll way faster than we think.
  • Relevant hashtags: Find the right balance—too many can hurt you more than help you, so be precise and targeted
high quality photos and videos of a product

high quality photos and videos of a product | Image: Supplied

The Power of Instagram Stories and Reels: Let's Get Creative!

Instagram Stories and Reels are your secret weapons to connect with your audience in a fun, engaging way. Stories are perfect for behind-the-scenes glimpses, quick polls, or showing your personality. Reels allow you to show your creativity, make engaging, and informative videos. I wasn't using stories or reels when I first started, and my marketing and engagement was way down. But once I jumped into this aspect of Instagram, my account started growing very well!

Don’t stress about creating professional videos. Just keep it real, and authentic. People connect with authenticity, not perfection. Don't be afraid to experiment with different styles and formats. What works for one business might not work for another. Find what resonates with your audience.

instagram stories and reels examples

instagram stories and reels examples | Image: Supplied

Engaging With Your Audience: It's a Two-Way Street!

Remember, Instagram is about building relationships, not just broadcasting. Respond to comments and messages. Ask questions in your stories. Run polls and quizzes. The more you interact with your followers, the more loyal they'll become. This is something I really struggled with, and it can be a little bit time consuming, especially when you have a lot of people engaging with you. But it's very important and you'll see great improvement in your engagement!

I used to ignore comments, but then I realized how important it is to reply and create a relationship with the people who are engaging with you and your business. It makes a big difference!

Here's what you should do:

  • Respond to every comment and message
  • Run polls and quizzes in your stories
  • Ask questions to start conversations
engaging with customers on instagram

engaging with customers on instagram | Image: Supplied

Tracking Your Progress and Making Adjustments:

Using Instagram effectively is a journey, not a destination. Don't get discouraged if you don't see results immediately. Keep track of your analytics—those insights I mentioned earlier are invaluable—and adjust your strategy accordingly. What’s working? What’s not? Don’t be afraid to experiment! It's part of the process!

The important thing is to continuously evaluate what you're doing, make adjustments, and never give up. Trust me, it's worth the effort. And hey, if you need help, don't hesitate to ask! The Instagram community is super supportive, so connect with other small business owners and learn from each other. I love connecting with other business owners, and I often get some great tips and tricks from other people that I wouldn't have though about!

analytics dashboard on instagram

analytics dashboard on instagram | Image: Supplied

The best way to find yourself is to lose yourself in the service of others. – Mahatma Gandhi

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